Our Commitment to Accessibility

At John Craig, we believe that luxury fashion, creative expression, and high design should be accessible to everyone. We are dedicated to providing a digital environment that is inclusive, welcoming, and easy to navigate for all of our customers, regardless of ability or technology.

Our Approach & Standards

We continuously work to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA benchmarks. Our team actively reviews and optimizes our website to ensure our high-fashion imagery, fluid navigation, and curated checkout processes remain accessible. This includes integrating descriptive alternative text for our collections, designing clear keyboard navigation pathways, and prioritizing text readability across our website.

Ongoing Refinements

True style is always evolving, and so is our website. While we strive to adhere to strict digital accessibility frameworks across our entire storefront, we recognize that small boutiques face ongoing technical updates. If you encounter any barriers while browsing our collections, interacting with our website, or checking out, please let us know.

We Are Here to Assist

If you experience any difficulties using our site, or if you have specific feedback on how we can improve your shopping journey, please contact our team. We will gladly help you explore our pieces, process your order, or resolve any digital friction:

We take your input seriously as we evaluate ways to accommodate all of our valued clients.